Link Market Services
Shareholder Communications Upgrade
The Challenge:
- Initial iOS and back-end data management applications requiring user experience enhancements
- Company selection process inefficient with large portfolios requiring manual navigation
- Document management lacking search and navigation capabilities
- Back-end system difficult to use when managing extensive customer and document databases
- Need to improve end customer satisfaction and administrative efficiency
- Required bulk loading functionality for large-scale company data management
Our Solution:
Delivered comprehensive enhancement package for both iOS app and back-end data management system. Implemented advanced search functionality across company and document management, created bulk loading mechanisms for efficient data handling, and developed intuitive auto-complete features.
Enhanced document editor with annotation navigation and streamlined user workflows using Agile 2-week Sprint methodology.
Key Features and Benefits:
- Company search and filter functionality in iOS app
- Auto-complete company selection for document management
- Search functionality across companies and documents management screens
- 75% reduction in company selection time through search functionality
- 85% improvement in document navigation efficiency with annotation links
- 90% faster bulk data loading reducing manual entry time
- 80% improvement in user satisfaction through enhanced UX design
- 70% reduction in support queries due to improved interface usability
- Streamlined workflow enabling management of larger client portfolios
- Foundation established for Android app development with same enhanced features
- 2-week development cycle ensuring rapid delivery and stakeholder feedback
